Finding and Building Citations Like an Agency

Posted by Casey Meraz This post was originally in YouMoz , and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc. So you want to rank locally? If you have already worked hard to add a few citations, complete your on-site local optimization, acquire customer reviews, and build some locally relevant links, well, now it’s time to shift your focus. According to David Mihm , citations make-up roughly 25% of the overall local ranking factors. Why It’s Time to Change Your Thinking… I’ve mentioned before that it’s time to stop chasing links , and for local SEO it’s time to stop chasing citations! What do I mean by that? If your whole purpose for creating citations is to improve your local rankings, then you are probably relying too much on Google. What would happen if those rankings were to suddenly go away? Instead of viewing the process building your brand in the local ecosystem as a laborious task that needs to get done so that you can rank, then you aren’t seeing the big picture. Each of the citation sites that you’re trying to get listed on were created with goals far beyond just helping businesses rank for Google’s local results. In most cases, they were created to provide a good customer experience and send potential shoppers to worthy vendors. Each of these sites gets their own traffic, and setting up your business listing on them is another place for potential customers to find you. Below is a quick example from a fairly low traffic attorney site. In a one month period, they are getting traffic from other websites where their citations also reside. It’s time to change your mindset and get motivated to start building citations for the right purpose. If you do that, the rankings you long for will come with it. Now, here’s how we find and get our business listed in these citations in an organized and speedy fashion at my firm. Make Sure Your Information (N.A.P.) is Accurate. Having accurate information that correlates across your website, Google Plus page, and local ecosystem citations is the most important part of building and fixing your businesses citations. Your business Name, Address, and Phone Number (referred to as N.A.P. format) is essential for local rankings. Make sure this information is 100% consistent before moving forward! Below is an example of the appropriate NAP format for a Law Firm: The Reeves Law Group 515 S Flower St Los Angeles, CA 90071‎ (213) 271-9318 You will notice that most directories display information like the example above. Some will allow you to add a link to your website, but some will not. In this case, the link is not the important information. The accurate listing of the business in the NAP format is.  We’ve established that having accurate and consistent listing information is critical, so how do we do it? The Easy Way May Not Be the Best Way One easy way to get listed consistently on multiple directories is by using a service like Yext . While that can be a great option, depending on your situation, make sure you know what you are getting into. Yext, for example, will easily publish to dozens directories with the information you submit. Some will start showing instantly, and some will come up within a few days with very little work. But at over $475 a year (yes, annually) for the retail version, you might think twice about it. If you are not looking to purchase services like Yext… Here are Three Fundamental Steps to a Great Alternative Approach: Prepare Your Information I always like to start by creating a quick Google Doc with the client’s NAP information at the top. This allows me to easily copy and paste the fields if I need them while I’m building citations. It also allows me to keep the data consistent across the board. Typically, I ensure my Google Plus page is 100% accurate with my business information, and then copy and paste the information from Google Places. I will also use this same Google Doc for tracking my citation sources in one easy to use place.  Feel free to download this free Local Citation Building Template . In case you decide not to use the spreadsheet I created, you will see I have fields for some of the most common information that citation sources ask for- including: Your Name – Your actual name or the name of business owner Email Address – The Email Address that will be checked by the business Company Name – The company’s exact name as it appears correctly on Google Plus Address – The company’s exact address as it appears correctly on Google Plus Suite or Floor Number – Only use if there is a Suite or Floor number City – The company’s exact city name as it appears correctly on Google Plus State- The state the company resides in Zip – The zip code of the company Phone Number – The LOCAL phone number of the exact business location Landing Page For Location – The landing page for that office or physical location I also added some advanced fields that I also see on some submission sites. Here are some examples:  800 Number – The 800 Number of the Business Logo URL – The URL of the company’s logo hosted on your website Facebook URL – The Facebook URL of the company Twitter Handle – The company’s Twitter Handle Places Page Link – A Link to their G+ Local Page or Google Places Page **Below is an example of the header from my Local Citation Building Template . Citation Building Can Be a Bit Tedious, So Here’s an Easier Way… If you’re like me and you have the attention span of a lemming, then you need some reinforcements. But when dealing with something that’s so important, how do you prevent data corruption and ensure accuracy at the same time?  My answer is Roboform and it costs between $9.95 and $39.95. To be clear I am not affiliated in any way shape or form, it’s just the program that I found works best for me. So, I will share how I use it. Roboform allows me to input the information about a location and have it autofill on many of the submission sites. It’s not perfect and it requires a manual review, but spending a couple of minutes setting this up is worth its weight in gold. Not only will it ensure it outputs what you put into it, but it will also store the information and you can share the data with your team. It will also integrate into your browser where you can use a drop down and select the auto fill information you want. Basically it just saves a ton of time. How to use Roboform for Citation Building  Once you’ve downloaded the program from Roboform.com and installed it, you can open it up and go to File > New > Identity to create a new identity. You will end up creating and naming a new Identity for each different business location you have. You can then click the edit button and spend a few minutes and fill out all of the information you want to your heart’s desire. If you’re just building citations through Roboform, then you can stick to the Person, Business and Address sections and only fill out the fields I have listed in my spreadsheet. Start off with the Person section and fill out the following fields that are circled below including: First Name – The first name you want to display on the listing. Typically, it is the same as the person registering the account.  Last Name – The last name you want to display on the listing. Typically, it is the same as the person registering the account. Phone – The Business Phone Number for that location (Your NAP) Email – The mail address that is going to register the account and be the contact email. Use this if they’re going to be the same email.  Next Move On To the Business Section On this page, I typically only use the company name and website. The company name will be the actual company name in your NAP format and the website will be the landing page of that physical location. Sometimes these are truncated to just the domain, but it’s always better to try and get the link you receive to go to the actual landing page for that location.   Lastly, You Can Move onto the Address Section In this section you will add your address from the NAP format.  And that takes care of that part! Now you are setup to start finding citations and knocking them out! We will use Roboform to auto fill the fields instead of typing them each time. They will still require manual review but it will save a lot of time! Now, Let’s Get Listed on Some Local Directories, AKA: Build Some Citations The goal of doing all of this citation is work is to make sure we end up with good data. Check it to make sure you’re not already listed before you add your listing to each of these websites. Spamming the web is not cool; even if it is unintentional. So follow this quick three step process called CHECK, FIX, ADD. Check to see if the listing is there If the listing is there, make sure the NAP is 100% accurate. If not, fix it! If the listing does not exist, add it If you are using the free Local Citation Building Template I created, you will see a list where you can easily add the information along with notes about your new citation sources. I highly suggest keeping track of this information. Remember that you’re not just doing this to impress the search engines. You want to have access to this information in the future. What if you decide to move one day and didn’t have this? A Screenshot from the spreadsheet: At my company, I also give this information to our clients in the unlikely case that they felt we were doing a bad job and wanted to fire us.  Make Sure You Have the Top Citations Whether your business is brand new or old and established, I suggest you start off by adding a new listing or correcting your incorrect listing at the Top Citation Sources suggested by Getlisted.org . They worked hard to put together this list of citation sources they believe carry the most weight in different industries and geographic areas. They provide two great resources to act as a starting point: View the Top Citation Sources by City View the Top Citation Sources by Category Just like with every citation source you come across, make sure to add them to your tracking spreadsheet.  Next, Don’t Re-Invent The Wheel. Find Your Top Competitors Do you already know who your top competition is? Check them out and see who ranks consistently for the keywords you want to rank for.  Finding citations a year or two ago was a bit harder than it is today. These days you have some easy and affordable options to see where your competing businesses are listed. In this article I will discuss an easy way using Whitespark’s Local Citation Finder and another method for searching for them manually through Google. As with any data collection, I always recommend using multiple sources to ensure greater accuracy.  Method #1: Using Whitespark to find your competitors citations Start by navigating to the “Your Projects” tab. Step 1: Create a new project. To keep things organized, I will typically create a new project by using the “+ Create new Project” button under the “Your Project” tab. It will ask you for your business Name and Phone Number and hit the Create Project button. Step 2: Find Citation Sources by Keyword – Use the option to “Search By Keyphrase” and enter the keyword information you want to rank for. Step 3: Wait For the Results – After starting the search, wait for a few minutes for it to compile the results. In my experience, it’s typically pretty fast. You will also get a confirmation email when the process is complete. Step 4: See What Came Out and Start Getting Citations – After it’s complete, click back on the your “projects link” to see a list of your projects. Select the pink Citation Sources link to see what results came up for your listing. One of the best things about Whitespark is that they have also compiled site submission URL’s in their data. For some listings, you can easily just click the link “Submit Your Business”. You can then just use the RoboForm drop down to autofill the information making citation building simple! You may not want to bring Whitespark home to mom because she’s so easy. Method #2: Conduct a NAP Search in Google You can also conduct the searches you want in a search engine, and come up with your top competitors. This is also a great way to do it because you can use the compare option to see which competitors have. To do this, simply pull up Google and enter your competitors NAP information. Below I entered a company name, their address, and phone number that I found from their Google Plus Local page.    With this information, I can now visit each one of these sources, and add my business to the same sources if they allow a submission. You will find some sites do not allow submissions, or are owned by the business themselves. Whitespark has a cool option to mark these as useless which makes their data very clean and accurate.   Be Very Careful If You Outsource Citation Building If you don’t have the time and are considering outsourcing citation building please be careful, and have some serious QA. If your people are not being meticulous with your data, you’re going to have a lot of data confusion on your hands, and spend twice the amount of time trying to fix it. On the other hand, some companies like Whitespark offer these services a la carte as well.  Want to Learn More? If you want to learn more advanced citation building after you have exhausted these resources, I suggest you read my write up of some tips from David Mihm’s presentation from Local U Advanced Baltimore. Better yet, if you have a chance make sure you attend the next Local U Advanced session.  Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

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Finding and Building Citations Like an Agency

Barnacle Reviews on Google+ Local

Posted by David Mihm Since Google+ Local was released last May, it’s safe to say that everyone in the local search community — business owners and agencies alike — has been waiting with bated breath for the launch of Google’s rumored “Business Builder” dashboard . For whatever reason, it still isn’t out yet, but while you’re waiting, there’s no reason you can’t take advantage of the most underrated feature of Google+ : the ability to interact on Google+ as a business page. And in particular, to leave reviews of other businesses as your business page. Why leave reviews as a page? Business owners, if this concept doesn’t immediately make sense to you, think of it like this: you probably go to networking events with your local chamber of commerce, Rotary club, or your industry trade group all the time. When you go to these events, you’re likely wearing your “business owner” hat, rather than your “weekend warrior” or “soccer mom” hat. That’s essentially what this feature allows you to do: network socially with your “business owner” hat on, rather than your personal hat. Just like you would refer business to other business owners you trust and admire in these networking environments, the idea behind page-to-page recommendations on social networking sites works the same way. Facebook gave its page users this functionality years ago, and many of you are likely accustomed to leaving comments on other Facebook pages and generally interacting with their community as their page rather than an individual profile. You may not have known, though, that you can do the same thing on Google+. Why “Barnacle” reviews? As far as I know, Search Influence ‘s Will Scott was the pioneer of this concept  in local search, which he defined as: “Attaching oneself to a large fixed object and waiting for the customers to float by in the current.” As most of you would probably admit, it’s hard work to optimize a local business website/Plus page/etc. So why not leverage pages that are  already visible in your markets  for your own visibility? That’s the idea behind Barnacle SEO. Will’s original concept applied to link building to prominent Internet Yellow Pages profiles like Yelp business pages or Yahoo Local listings to increase the rankings of those profiles. As Facebook became more popular, he also applied the idea to Facebook conversations on popular pages in a given community (such as the home of your local newspaper or major/minor league sports team). The problem is that with’s Facebook’s Timeline interface, comments and conversations drop “below the fold” awfully quickly, especially on popular pages with lots of conversations. The results on Google+ Local pages, when done well, can yield much “stickier” results. Getting started: using Google+ as your page This part is pretty easy. Simply go to http://plus.google.com and log in with the Google Account under which you claimed your page. At the top righthand side, you’ll see a dropdown that shows the pages on which you’re an admin. Simply select the name of your page. Google will then take you to that page, and when it does, you should see the icon of the page show up at the top righthand side (rather than your personal profile photo). You’re now using Google+ as your business! Getting your feet wet: reviewing friendly businesses Going back to the Rotary club analogy, you probably already have a network of existing businesses that you refer friends and clients to in the offline world — pay it forward and put your speech about why you would refer people to them out there for the entire Internet to see. Chances are, when they Google themselves, they’ll see your business’ review right at the top of the list and might even leave YOU a review once they notice it. Here’s an example of this in action with my friend Mike Ramsey’s business. You’ll see, because he doesn’t have that many reviews for his newspaper site, my face-for-radio shows up publicly right at the top of his list. Kicking it up a notch: finding popular businesses OK, that was simple enough. But most of your friends aren’t likely to run tremendously popular businesses that are getting a lot of traffic from search, let alone organic activity on Google+. You want to identify who the most popular businesses are in your market. You probably have some idea of what they are already, but here are some algorithmically-influenced ways to find them. 1) Perform a search for “things to do” in your market Google is showing more and more of these carousel-style results for these searches every day. The businesses and points of interest shown in this carousel tend to be the ones that get the most visibility on Google+. 2) See what businesses Google recommends at maps.google.com Visit http://maps.google.com and see who Google shows to the left of the map — both in text and image format. Again, these are likely to be popular businesses with lots of visibility on Google’s local products. 3) See where top reviewers are going  Hat tip to my previously-mentioned friend Mike Ramsey of Nifty Marketing whose team authored this excellent piece earlier this week about how to find top reviewers on Google+ Local . Just follow the instructions in that post, and you’ll get a screen like this. Chances are, most of the places visited by top reviewers are pretty popular. 4) See what places are popular on Foursquare Visit foursquare.com  and see what businesses are mentioned when you search for “best nearby.” These places are going to have a lot of visibility among techies–good for a variety of reasons that I won’t go into in this post. Finishing things off: reviewing those businesses So, the final step in the process is to leave a review of those top businesses. I don’t have any earth-shattering tips for best practices when it comes to actually leaving a review, but I will point out that the more effort you put into leaving a killer review, the more likely it is that effort will be rewarded.   Why is that?  Google+ sorts reviews by “Most Helpful” by default.  This means that the better your review is, the more likely it is to have staying power over time — which is the whole point of this exercise. You want people to gain real value from your review and have a positive experience when they see your brand for the first time.   Just like no one wants to talk to an incessant glad-hander or self-promoter at a networking event, no one wants to read reviews that talk about how great their own business is. Just imagine that you’re talking to people face-to-face at one of these events, except instead of a 1:1 interaction, it’s more like a 1:100 or a 1:1000 interaction.   Note that my business’ review, though I left it over two weeks ago and haven’t asked anyone to mark it as helpful, is still ranking second out of all reviews. Imagine the permanent “stickiness” of a review marked as helpful by even a handful of Google+ users. Conclusion Obviously, this technique works best for retail- or hospitality industry businesses, who are probably referring their guests to top attractions anyway, and are most likely to  get  traffic from out-of-town guests in the process of planning their trips. But my guess is that (especially) in larger markets, even in-town residents are likely to do “recovery” searches on popular destinations — where Google is increasingly pushing searchers towards Knowledge Graph results and popular reviews from prominent Google+ users.  Make sure your business (or your clients’ businesses) have a chance to gain this “barnacle” visibility. In the comments, I’d love to hear if anyone has used this technique on their own, or on behalf of their clients, and what the results have been! Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

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Barnacle Reviews on Google+ Local

International SEO: Dropping the Information Dust

Posted by gfiorelli1 As many of you already know, I am Italian and I am a web marketer. These two facts made me discover International SEO very soon because – let’s face it – Italy is well-known, but there are not many people in the world who speak or understand Italian. If you consider the nature of many Italian companies which rely on the foreign market for a good portion of their revenues, you can understand why SEO and International SEO are essentially synonymous for me and many others European SEOs. This map explains why I must be an International SEO. Image by:  http://www.hu.mtu.edu This explains my interest in how search engines treat the problems associated with multi-country and multi-lingual sites. It also influences my interest in how a company can come in, attack, and conquer a foreign market. I’ve seen both interests becoming quite common and popular in the SEO industry during these last 12 months. Many small and medium-sized  businesses now have the desire to engage in a globalized market. Their motivations are obviously fueled by expanding their business reach, but are also a consequence of the current economic crisis: if your internal market cannot assure an increase from your previous business volume, the natural gateway is trying to conquer new markets. My Q&A duties as SEOmoz Associate have made me notice the increased interest in International SEO. Rather than seeing a small number of questions community members publicly and privately ask us, we are seeing many questions based on the confusion people still have about the nature of International SEO and how it really works. In this post, I will try to answer the two main questions above referencing a survey I conducted a few months ago, which (even though it cannot be called definitive) is representative of the common International SEO practices professionals use. What kind of solution is best for International SEO? The answers given in the survey clearly show that people seem to prefer to use country code, top-level domains (ccTlds) against the sub-carpet option and the sub domain. (I’m still wondering what “other” may mean.) The main reason for this choice is the bigger geo-targeting strength of ccTlds. However, this strength is compromised by the fact that you have to create the authority of that kind of site from the ground up through link building. Does that mean more companies should go for the sub-carpet option? From an SEO point of view, this could be the best choice because you can count on the domain authority of an established domain, and every link earned in any language version will have positive benefits for the others. Sub-carpet domains could be also the best choice if you are targeting a general language market (i.e.: Spanish) and not a specific country (i.e.: Mexico). However, there are drawbacks in choosing sub-carpet domains: Even though a sub-carpets can be geotargeted in Google Webmaster Tools, they seem to have less geotargeting power than a country code, top-level domain. In some countries, users prefer to click on a ccTld than on a sub-folder results page because of the trust that is (unconsciously) given to them. If any part of your site is flagged for Panda, the entire domain will be penalized. A poorly organized and maintained multilingual/multicountry site may increase this risk exponentially. I consider the pro’s and con’s of both options, and I tend to be strongly influenced by non-strictly SEO needs in my final decision For instance, it is quite logical that Amazon decided to base its expansion into foreign market using ccTlds. Apart from the SEO benefits, having  all the versions of its huge store on one site would have been utterly problematic. On the other hand, Apple preferred to use the sub-carpet option as its main site does not include the store part, which is in a sub domain (i.e.: store.apple.com/es). Apple chose a purely corporate format for its site, a decision that reflects a precise marketing concept: the site is for showing, amazing, and conquering a customer. Selling is a secondary purpose. I suggest you to do the same when choosing between a sub-carpet and ccTld domain. Go beyond SEO when you have to choose between these options and understand the business needs of your client and/or company. You will discover there are bigger problems to avoid in doing so. The local IP issue and the local hosting paranoia This is a classic issue I see in Q&A. Google personally responded to this issue in an  older, but still relevant, post  on their Webmaster blog: “The server location (through the IP address of the server) is frequently near your users. However, some websites use distributed content delivery networks (CDNs) or are hosted in a country with better webserver infrastructure, so we try not to rely on the server location alone.” Nonetheless, in the case that you are using a CDN , examine where its servers are located and check if one or more are in or close to the countries you are targeting. The reason for this examination is not directly related to SEO, but concerns the Page Speed issue. Page Speed is more of a usability problem, but it has an effect on your site’s SEO.   Finally, don’t confuse local IP with local hosting  as you can use a local IP via proxy from your own server . In certain countries, a hosting solution can be a real pain, and that drives many companies to host their clients sites in servers located in another country. Takeaway : do not get obsessed by having a local IP for your ccTld site, as it is now a minor factor. In case you choose the sub-folder option, another important technical aspect is to create separate sitemaps.xml files for every one of them. Again, common sense, but worth mentioning.  The “signals” If you are going to do International SEO, the first problem you will have is translating the content of your site in the language of the country you are going to target. It is common sense to use a professional translator (or a translation agency), but some people lack common sense and tend to rely on: Automated translation services (especially Google Translate) People in-house who happen to know the language the content needs to be translated to The latter is nonsensical. Professional translators have studied for years and know the nuances of the language they translate, whereas a professional translator will usually translate from a foreign language into their own language, not vice versa. If your translator is bilingual, that’s even better. The first choice is officially deprecated because it is considered (correctly) as a bad quality signal to Google. Even though Google’s translator tool was created for this purpose, it seems as if they are sending some mixed messages and I advise you to look elsewhere for translating services.  A professional translation of your content is the best ally for your keyword search .  For example, let’s say you want to rank for “car sell” in the Spanish and Latin American market. If you use Google Translate (or Babylon, WordLingo, or Bing Translate), you will have just one of the many variants of that keyword possible all over the Spanish variations map : Venta de coches (Spain) Venta de carros (Mexico) Venta de auto (Argentina) And so on… Even worse, maybe you won’t discover that some countries have peculiarities in dialect expressions instead of “official/standard language” ones, or that people in these countries use both the English wording and the equivalent in their language. For instance, in Italy is very common to say both “voli low cost” and “voli a basso costo,” both meaning “low cost flights.” When I have to optimize a site for a foreign language, I give the translator a detailed list of keywords in which they will: Translate properly according to the target Use in the translations themselves Once the site has been translated, I use the Adwords Keyword Tool suggestions copy pasting the translated keywords. The process includes: Creating a list of keywords with traffic estimations Google suggesting “related to my topic” keywords Collecting and analyzing Google Trends information for the keywords If you copy and paste the translated page (not just the translated keywords list), Adwords will suggest a larger and more sophisticated list of keywords Refinement of the initial list of keywords and, if there are changes to make in the translations due to that keywords analysis, asking the translator to revise them. Pro tip : Another step I take is to pull the final keywords list into the SEOmoz Keyoword Difficulty Tool to have a complete map of the difficulty and the competitors my site will have to compete with. Do you think all this is possible using an automatic translator? A correct translation is one of the most powerful geo-targeting signals a site can have, especially when a language is spoken in more than one country It is an extremely important usability tactic (which is correlated to better conversions), because people tend to trust a vendor who speaks as they speak. Other classic geo-targeting signals are the use of l ocal currencies , addresses, and phone numbers . Using them is very common sense, but again, some people don’t excel in that field. However, you may have problems when you target a language all over the world and not a specific country. Obviously you cannot use the local signals described before, because you have the opposite objective. What to do then? I rely on the following steps: If the language has variants, try to use an academically standardized translation which is comprehended and accepted in every country that language is spoken. You may not have offices in the countries your targeted language is spoken, but you might have a customer care department in that language. Try to “buy” legitimate local phone numbers and redirect them to your real toll-free number, while listing them in your “how to contact us” page on the site. Rely more heavily on other signals such as local listings and a balanced link building strategy. The never ending story of how to implement the rel=”alternate” hreflang=”x” tag If you reflect wisely about I have written up to this point, be sure to notice that “On Page International SEO” is not all that different from “On Page National SEO”. However, the slight differences arise when we talk about tagging for multilingual and multi-country sites, and there is a lot of confusion about this topic (thanks in part to some contradicting messages Google gave over the last two years). The geo-targeting tags are needed to avoid showing the incorrect URL in a determined regional Google search. A classic example is seeing a US site outranking a UK site in Google.co.uk, usually due to a stronger page/domain authority. They don’t have any other function than that. At first sight, its implementation is quite simple: if Page A (US version) exists also in Page B (Spanish), C (French), and D (German) versions from other countires, no matter if they are in the same domain or different, then on page A you should suggest the last three URLs as the ones Google must show in the SERPs in their respective targeted Googles.  Those tags must be inserted in the section and look like this: In this line, “es” indicates the language accordingly to the ISO 6391-1 format, and “ES” the country we want to target (in ISO 3166-1 Alpha 2 format). You can also submit the language version information in your sitemaps . This is the best choice in order to not burden your site code, and it actually works very well, as Peter Handley discusses in this post . Also, they offer pre-existing tools which integrate the rel=”alternate” hreflang=”x” value in the sitemaps.xml files, as this one by The Media Flow . Is not so hard, is it? Unfortunately, SEOs had been discouraged by atrocious doubts, especially when their International SEO previewed targeting countries where the same language is spoken. What is the reason of these doubts? It is the fear for the (substantially) duplicated content those sites (or sub-carpets) tend to have, and the correct use of rel=”canonical””. For example, in a multilingual site, we have the US American portion of our eCommerce store on  www.mysite.com/store/.  In www.mysite.com/au/store/   we have the Australian version. Both sell the same products and their product pages are substantially identical. As we know, duplicated and substantially duplicated content is one of the classic Panda factors. So, does that mean we need to use as canonical of the Australian store pages the American ones? The answer is: no! Google lists a couple of reasons why this is the case: The rel=”canonical” should show a different URL than the one self referential only if the page is an exact duplicated content of the “canonical” one. Product pages are not exact duplicates because they have slights differences like currencies, contact phone numbers, addresses, and – if you localized also the text – in the spelling of some words. In this cases, as Pierre Far wrote in August on G+ : ” The idea of rel-alternate-hreflang is to help you signal to our algorithms that although these two pages have substantially the same content, the small differences between them are still important. Specifically, the small differences are relevant for users of a specific language (and in a country). By the same logic, the title can be different too .” Therefore, using canonical to direct to a different URL will cause your users to miss a page with potential useful and important information. What about Bing? Bing does not use the rel=”alternate” hreflang=”x” markup. As written by Duane Forrester in this post , Bing relies over a series of signals, the most important being the meta equiv=”content-language” content=”x-X” tag. Inbound Marketing, Link Building, and International SEO Now we have our multilingual/multi-country site optimized, but even if we choose the sub-carpet way in order to have a first boost from the existing domain authority of the site and the flow of its link equity, we still must increase the authority and trust of the language/country targeted sub-carpet in order to earn visibility in the SERPs. This need becomes even more urgent if we decided the ccTld option. So, why is the sum of the budget for all of your International SEO link building campaigns usually smaller than the one of your national market?   Logic should suggest that the first answer (“almost the same…”) was the most common. The reasons typically used to justify this outcome is that “ link building in X is easier ” or that “ the costs for link building are cheaper.”  Both justifications are wrong, and here’s why: To do link building in every country is harder than it seems. Take Italy, for instance. is not so easy as you can imagine. In Italy, the concept of guest blogging is still quite “avant-guarde.” To do #RCS which will earn your site links, social shares and brand visibility is not cheap. In Italy (I’m using my home country as an example, again), the average price for a good infographic (not interactive nor video) ranges between $1,000-1,200 US dollars. My suggestion is to investigate the real costs for International SEO content marketing, link building, and – eventually – social media marketing. You should also ask the opinion of local link builders if you can , even in the common case that you will perform the link building campaigns internally. In fact, those local link builders are the best source to explain what the reality of link building looks like in their countries. For instance, how many of you know that Chinese webmasters tend to prefer a formal outreach contact via email than any other option? I didn’t know until I asked.  Modern-day link building does not mean anymore directory submissions, dofollow comments, or forum signatures than it used to, but it has evolved into a more sophisticated art which uses content marketing its fuel and social media as its strongest ally. Therefore, once you’ve localized the content of your site accordingly to the culture of the targeted country, you must also localize the content marketing actions you have planned to promote your site with. Luckily, many SEOs are aware of this need: And they usually work with local experts: If we consider SEO as part of a bigger Inbound Marketing strategy, then we have to consider the importance Social Media has on our SEO campaigns (just remember the several correlation studies about social signals and rankings). So, if you are doing International SEO, especially in very competitive niches, you must resign yourself to the idea that you will need a supporting International Social Media strategy. Conclusions International SEO for Google and Bing is SEO, no questions asked. It is also not substantially different than the SEO you do for your national market site. Sure, it has some technicalities, but you may need to use them if you want to target other languages spoken in your own country, as Spanish is in the USA. All the rest of your SEO strategy is identical, other than the language used. All the concepts related to Link Building and Inbound Marketing in International SEO and SEO are the same. The only difference lies in what tactics and what kind of content marketing actions works best from country to country. What can really make International SEO much more difficult than “classic SEO” is one basic thing: not understanding the culture of the country and people you want to target. Don’t make the mistake of having your International sites written by someone like  Salvatore , the literally multilingual character of “The Name of Rose” by Umberto Eco. Ron Pelman  in the role of Salvatore in “The Name of Rose” (1986) -  Twentieth Century Fox Film Corporation Bonus Here are a few other posts you will find useful about International SEO: Webmaster Central office hours about multinational and multilingual sites , Google Hangouts organized by Pierre Far SEO for Multilanguage Multicountry Projects , a slideshare by Ani Lopez International and Multilingual sites: The Criteria to Establish an SEO Friendly Structure  by Aleyda  Solis   Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Link:
International SEO: Dropping the Information Dust