Generate Great Ideas by Connecting with Customers

Posted by Kate Morris The simplest ideas can be the best link building ideas. If you spend a few hours really thinking like your customers, stop thinking about competitors, and stop being yourself (executive, SEO, etc.), there are a number of ideas out there that can turn into multichannel success stories for your marketing program. This inspiration came from my time spent in marketing classes.  Who here took a marketing class in school? *waits for hands* If you were a marketing undergrad like myself, you want to shoot the next person that says “pick a company and build a marketing plan for them.” For those of you that were spared the annoyance of hearing about Starbucks year after year, count yourself lucky. (Don’t get me wrong, I love Starbucks, check my credit card statement.) Marketing students are well versed on how to develop out of the box ideas for companies all over the world. Know why? They don’t have to implement any of them! It is amazing how everyday politics and budgets can hinder the ability to brainstorm really good ideas.  Creating a marketing plan out of the blue is something everyone should try. It is truly amazing how many great, yet simple ideas come out of starting fresh and thinking not as an employee, but as an outsider. The key is getting out of your own head to generate fresh ideas. Forget Yourself and Find Them The first step is to get out of the office. For consumer facing industries, it’s time to go find your customers. If you have the ability to visit a retail location, do that. You don’t need hundreds of customers, you just need a few. If you are an online retailer, look up some of your clients and ask if you can visit them. Find real people and ask for 15 minutes to chat with each of them.  No, I am not kidding. This might be difficult, but it’s worth the time.  If you are not a retailer (more B2B), do as the online retailer does and look up your clients to go visit a few. Flying across the country does not work for many businesses, so you’ll need to get creative. If all else fails and all of your customers are far away, ask to Skype chat with a few. You need to enter their world. Don’t come to the meeting with questions prepared. Don’t take more than the time they give you, and try to be brief. Simply chat with them about their day. Ask them how their life is and how your company fits in. You don’t want company specific feedback, you just want to see how you fit into their life and what is on their mind at the moment. Really get to know them.  Take notes. Give them a $5 giftcard and sincerely thank them for their business. (PS: you probably have a customer for life now) Get Outside of Your Box Now that you are in the mind set of your customers, don’t go back to work. (Believe me, your boss will understand when they see these ideas.) Instead, find one of those co-working places in major cities. If you aren’t in a major city, visit somewhere that isn’t home or work. It can be a coffee shop, but try to pick somewhere you can be creative and productive for a few hours. If that means the local library or a friend’s office, then cool.  Now, sit down and think like your customers. What would they say your marketing plan should be? What makes your company/client the place to go to for your products/services? You want to be the favorite place your customers go online and offline when they need something related to what you do. How do you make your company that important? Don’t be you, be your customer. What would you want done differently in your company? Find a whiteboard, a notebook, a computer, or similar. Write down everything that comes to mind.  Most Important: Answer Without Abandon Take those questions and just answer. Don’t think about what is plausible. Don’t consider what other people will say. You want the ideas that you don’t have to implement, which is what makes this exercise fun and awesome. Don’t consider cost for ideas, just get them all out there. Your only concern should be how to make your customer happy. Don’t think about selling them more, getting links, shares, or email sign ups. Just make them love you.  Do they already love you? Woo! Now, how do you get more people to love you? Other questions to ask yourself if you are stuck include: Where would potential customers go to find out about our products or services? How do they know they need us? How can we solve their problem faster and more efficiently for THEM? (Stop thinking about shipping and costs, this is about them.) How do we make ourselves avaliable to them whenever they need us? What can we do to make them LOVE us? The Result: Great Ideas The above is a brainstorm that turned into a marketing plan for Dick’s Drive-In in Seattle. The key take-aways were to have a spokesperson, “Dick,” that had a van he drove around in to drum up love and business. If any of you have Uber in your city, think the ice cream truck promotion . They would also give away t-shirts in addition to yummy deluxe burgers. By the time these guys were done, everyone in that room was hungry.  Ther kicker here is that Dick’s is not a client at Distilled. They a well-loved local eatery. Everyone knows who they are and how to get a yummy burger. They probably don’t need help online, but they can get help with this 30 minute brainstorm and marketing plan by people who do not work for them. And the idea was fantastic. I was not a part of this team, but I can only imagine the applications.  Ahem, Links? I mentioned that these brainstorms can turn into major successes for you, including link building ideas. I can’t promise that every idea you come up with will result in killer link building, but I have faith that if these ideas are actually customer focused and impactful, any number of them can get the attention of the media and make your customers want to share your business with their friends.  More sepcifically, let’s use the ideas above for Dick’s Drive In.  Spokesperson “Dick” Depending on the success of the branding and the events around Dick, this could mean interviews (links) and social shares. If developed right, a meme could develop around a particularly funny photo with captions.  Van with Slogan “Dick, the man with the Van” This has Reddit written all over it. There are some possible reputation issues with famililes and what a van might mean to parents (think abduction vans), but you get little to no reward without some risk. This would do great with the festivals in Seattle and online. Think about how many people would tweet and share photos with Dick and the Van? All of these mentions and shares can have a positive impact on your search metrics. And Redditors would be all over talking about this promotion.  T-Shirts Depending on the slogan, the shirts could be sold on the website. If good enough, they could drive people to the site via friends. How many times have you asked or been asked about an awesome shirt? The shirts themselves can be link bait. Check out this post from Shoemoney linking to Acquisio for the fact they had an awesome shirt.  What are the great ideas you have had in the past to grow your business? I’d love to hear them and maybe I can give some ideas of how I would turn them into link building ideas.  Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

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Generate Great Ideas by Connecting with Customers

The Complete Guide to Link Building with Local Events

Posted by Kane Jamison This post was originally in YouMoz , and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of SEOmoz, Inc. Whether you’re a small local business or an international company, hosting local events is a great way to build your brand, both offline and online. So it shouldn’t be a surprise to us internet marketers that there are plenty of non-internet-savvy organizations that are hosting workshops, speaking at events, and getting their brand out there using offline methods to promote their events. If that sounds like your business or one of your clients, there’s a good chance you’re missing out on a number of link opportunities every time you host an event.   Why You Should Be Building Links By Hosting Events: Here are the primary reasons that this is such a great strategy: Lots of Easily Obtainable Links: These are easy links that fit Danny’s Sullivan’s recent description of hard links . They’re hard because you have to develop a good presentation, find a venue, and get people to attend. But, they’re links made for real people, and they add value to your business regardless of their SEO value by getting people interested in your event and your brand. Why are they easy? So long as you have an interesting event that is put on by a legitimate organization, you’re very likely to get accepted by most event listing sites. Many of the event sites require a simple form consisting of an event title, description, when and where the event takes place, and of course, a URL for more information. And as long as your event is valuable to the people that will attend, the outreach portion can be much easier than other link outreach methods.   Links On Otherwise Difficult Domains: It can be pretty hard to get a link from a major newspaper, TV station, or other prominent local website. Getting an event into their events section is like the secret entrance into getting a link from that domain.   “Geo-Relevant” Links: Let me ask you two questions: First, do you think that search engines think a website like the Seattle Times is relevant to the city of Seattle? If so, do you think that getting a followed link from a website like the Seattle Times would in turn make you appear more relevant for the city of Seattle – or people searching from the city of Seattle for that matter?   Local Citations: Whether or not you’re hosting the event at your place of business, event listings are an easy way to sneak in your Name / Address / Phone Number to get a local search citation, too. Since many of you will be using these strategy on a local business, this is just some extra value (quantity of citations are a big local SEO ranking factor ).   Diverse Links: Julie Joyce wrote a great article a few months ago discussing why it’s important to have a diverse link profile . I personally place a lot of emphasis on Linking Root Domains as a link metric because I think it’s fairly critical to a strong link profile. Getting listed on these event websites is a quick and easy way to get lots of new linking root domains for your backlink profile, and many of them are domains you can only get links from by hosting events. It’s also great for getting links to internal event pages on your site, with easy long-tail anchor text such as the title of your event. The takeaway? There’s a ton of value here. There’s also a good chance that your competitors aren’t doing this type of link building, so it’s an excellent way to set yourself apart from the crowd.   I need to point out one other thing before we really dive in:   The overwhelming majority of the value from hosting events comes from the event itself, so don’t get lost in the link building aspects of the strategy. You should be hosting events because that’s the type of sh*t real businesses do .   This guide is really meant to make sure you’re getting the most online marketing value from your events. That doesn’t mean link building can or should be your entire focus when hosting an event. Just like the internet, you have to create good content for your real-world events in order for it to be worth your time.   Types of Events This Guide Will Apply To: My personal experience in building links to local events is primarily for business workshops, but these methods can be applied any event you’re hosting: local concerts business workshops art shows knitting clubs academic lectures international conferences You’ll definitely want to go above and beyond these tips for a large conference, but when combined with sponsorships and similar conference partnerships, this guide can form a large part of your strategy).    Outline of This Guide: I’ve tried to make this a pretty comprehensive guide. Here’s what we’re going to cover:  How to Structure Your Event Pages Search Queries You Can Use to Find Event Listing Opportunities 9 Examples of Event Websites To Get You Started Competitive Analysis – No Need to Reinvent the Wheel Outreach – How to Move Beyond Link Submissions Advanced Tactics to Consider Making the Most of the Event & Wrap Up   How to Structure Your Event Pages Before you get started with link building, there are a handful of things you need to consider when getting started with marketing your events:   Events Page(s) on Your Website: If you host a large number of events every year, you’ll probably want to have a dedicated events page (e.g distilled.com/events/ ) that lists upcoming and past events with a short description, and then links to unique pages for each event that you host (e.g. distilled.net/events/linklove-boston/ ) that feature a long description.   However, if you don’t host very many events, or only plan on doing this once in a while, you might consider having a single dedicated events page (e.g. hoodwebmanagement.com/events/) that lists all upcoming and past events together with full descriptions. This has the benefit of accumulating a large number of ongoing links to the same page over time. This is the format that I use on Hood Web Management’s events page – the top of the page has upcoming events, and the bottom half of the page is a growing list of past events and their descriptions.   Choosing a Ticket Sales Provider for Paid Events: If you plan to sell tickets to your event, you might decide to use a ticket service to do so. This offers a great link opportunity if you plan it correctly.   Note: I would not make the ticket sales page the main event page that you use when link building. You should have the main event page on your website, and a “register” or “buy” button that sends visitors to the ticket sales page. This way we’re focusing most of the links to your website, not the ticket website.   You need to pick your ticket sales website carefully. One good choice would be Eventbrite , a ticket-selling website that allows followed links from your event description. A sampling of old Eventbrite listings that I glanced at had Page Authorities ranging from 30 to 40, and they’re on a Domain Authority 97 domain. Not a bad link to add to your collection, huh? This example on the right is from MozCon 2011′s Eventbrite Listing . The green highlighting is the SEOmoz toolbar highlighting Followed Links.   Eventbrite is free if the event you’re hosting is free and you want to collect RSVPs, so there’s no reason not to use it for those events. If your event is paid, you don’t necessarily need to use Eventbrite for your ticket sales, but be conscious that if you’re going to pay a commission to your ticket seller, you might as well get a few good followed links from them in the process. Another good option for followed links from a high-quality domain is Brown Paper Tickets (DA 88).   Search Queries You Can Use to Find Event Listing Opportunities: Once you get your content pages set up, it’s time to prospect for event listing websites that are relevant to you. Since many of the local event websites that you’ll be looking for are unique to your region and your event type, your best strategy will be to use search queries like the ones below to prospect for links:   city inurl:event inurl:submit keyword inurl:event inurl:submit city keyword inurl:event inurl:submit   city inurl:event inurl:add keyword inurl:event inurl:add city keyword inurl:event inurl:add   city keyword “suggest a meetup” site:www.meetup.com   keyword city “submit event” keyword city  ”submit an event” keyword city  ”submit your event” keyword city  ”add event” keyword city  ”add an event” keyword city  ”add your event” keyword city  ”submit your workshop” keyword city  ”submit your course” keyword city  ”submit your class” keyword city  ”submit your conference”   You’ll naturally want to change city keyword to whatever is most relevant to your event, and add or remove those terms to get more or less results.   There’s plenty more possible search queries you can use – if you have more suggestions leave them in the comments!   Example of Sites Found for Seattle Business Events: Here’s an example of the types of websites that I find when looking for business-focused events in Seattle: Seattle Times Newspaper (followed links): http://seattletimes.nwsource.com/cgi-bin/SubmitEvent.pl King5 TV Station (nofollow links): http://events.king5.com/ KOMO TV Station (followed links): http://westseattle.komonews.com/h/events/edp?p=createevent ILoveSeattle.org (followed links): http://www.iloveseattle.org/networking-guide/group-tools-resources/event-submit.asp Seattle Business Mag (followed links): http://www.seattlebusinessmag.com/node/add/event EventSetter (nofollow links): http://www.eventsetter.com/post-event/ Patch.com (multiple followed links): http://mercerisland.patch.com/events/category/classes-lectures That’s just a sampling of sites that showed up in two or three quick searches. To answer the inevitable question, yes, you should absolutely fill out the listings that have nofollow links. They contribute value and still get your event in front of people, which is the ultimate goal of hosting the event in the first place.     Pro Tip: Keep Your Eye Out For Curated Lists of Event Websites: Occasionally while link prospecting you’ll run across an awesome resource like this list of Seattle business networking websites , many of which will be happy to list your event for their audience:     There’s two opportunities here: the first is to get your events page listed if it’s the right fit. The second is to visit each page on the list and submit your specific event. Lists like this will save you tons of work, so be certain to bookmark them when you find them.   10 Examples of Event Websites to Get You Started: As mentioned already, most of the sites you submit to will be specific to your region and your niche. That said, there are some national event listing websites that will apply to almost every event.   Note: As an added bonus, some of these sites, especially Eventful, will get scraped and used as a data source for other websites, so be sure to factor Scrape Rate into your event link building. Eventful.com – Eventful listings often get used as a data source by newspapers and other large websites, so it’s highly recommended that you create a listing there. Meetup.com – You don’t want to spam Meetup.com groups, so it’s a good idea to ask the group leader if it’s OK to post your event, but Meetup.com is an excellent link source and an excellent place to get real exposure for your event. Patch.com – Patch is a network of neighborhood websites and provide a great followed link if there’s a Patch  Upcoming.Yahoo.com – Nothing like a free link from a Yahoo! subdomain – get one while you still can… Events.org – The name says it all. Here’s their “Add An Event” page . Lanyrd.com – Focused on conferences and larger events, there’s plenty of other conference-specific sites like this to look for. Seattle.gov – Yup, that’s right, you too can get a .gov link from a hugely valuable city website. Here’s their submit events page . In addition to your local city, check out your local visitor’s bureau and travel guide websites for your area. Earth911.com – This website is a good example of thinking outside of your primary keywords. Let’s say you’re a sustainable landscaping company, and you’re hosting a class talking about ways to integrate native plants into the lawn. While you might be looking for gardening event sites at first, there’s a wider audience interested in that topic that you could reach through a site like Earth911, which simply lists “eco-friendly events.” ConnecticutBloggers.com – This is another good example of thinking outside normal keywords. They list events for just about anything happening in Connecticut. Easy as pie to find these for your own state. Find similar sites for your neighborhood or even county. CultureMob.com – CultureMob applies to a small set of cities, but their “Add Your Event” page is a good example of the types of pages we want to find while doing search queries. Pro Tip: Look Out For Link Building Footprints Think you’re a real link building master? If you are, you might have noticed a footprint on the Seattle.gov/calendar page. Scroll down to the bottom where it says “Events calendar powered by Trumba ”:     Trumba is an event and calendar software package that is apparently used by high profile websites like Seattle.gov. Now head over to Google and do a search for the following:    keyword city “Powered by Trumba” -site:trumba.com   Or if you’re feeling really ambitious, add inurl:.edu or inurl:.gov to the end of the search. That should yield some solid websites for you to choose from. Keep an eye out for other calendar footprints like that, since they are definitely plenty of similar services just like Trumba that do the same style of footprint.   Another footprint to test out is this one for Eventful.com’s partners:   keyword city “Event Data Provided By Eventful”     Competitive Analysis (aka Don’t Reinvent the Wheel) Guess what? You’re probably not the first person to host an event in your niche. Which means you don’t have to do quite as much link building bushwhacking, because there’s a chance that similar event hosts have done some of it for you.   Find similar events, and type the title of their event into Google. You should get a few results back related to that event. Even better, take a snippet from the event description and paste it with quotes into Google. Assuming they used the same description on all of their event listings it should return most of the places where they listed the event.    Also, take a look at where those event pages have received links from using Open Site Explorer, Blekko, etc.   Example: Let’s say I’m hosting a knitting event in Seattle. I can do a search for “seattle knitting workshop.” I don’t get a ton of event listings for that, but if I add a year at the end and make it “seattle knitting workshop 2012,” I suddenly get some relevant listings of knitting events. One of which is MadronaFiberArts.com , which sponsors the Winter Fiber Retreat. If I enter http://madronafiberarts.com/ into Open Site Explorer I get 56 Linking Root Domains from websites like BlueMoonFiberArts.com and KnitCircus.libsyn.com , talking about this event:     If they linked to something similar in the past, there’s a good chance they’ll link to you, too, if you ask them nicely.   Which brings us to our next section: Email Outreach .     Outreach – How to Move Beyond Link Submissions: While all of the above websites will take you a while to complete, and offer relatively good value links for the amount of effort they take, they’re still relatively easy for a competitor to copy. That makes them only moderately valuable to us in the long run. It would be downright lazy of us to ignore higher value links that can’t be obtained through a submit form.   Link outreach has been discussed at length here on SEOmoz and elsewhere, so I’m not going to rehash the topic by telling you how to craft the perfect outreach email – check out the links below for help with that.   The basic website and blogger outreach process is to do the following: Identify the type of websites that would care about the event. If you’re hosting a Knitting 101 Workshop, then you’ll want to find local knitting blogs, local knitting groups, local mommy blogs, local DIY blog, local craft blogs, etc.   Get the contact information and simply email the blogger or website owner with a nice, polite request to see if your event is something their readers would be interested in. That’s the short version. This ain’t rocket science, but if you’re too aggressive you can blow your chances of getting a link. A good practice is to reach out to the person for another reason, and let the topic come up more naturally in subsequent emails.   Great Resources for Developing and Improving Your Email Outreach Methods: Here’s some excellent resources on link building outreach and how to approach bloggers with a request. I recommend starting with the email examples used in these posts and customizing them to your needs: Outreach Letters for Link Building [Real Examples] by Peter Attia Throw Away Your Form Letters (or Five Principles to Better Outreach Link Building) by Michael King A Linkbuilder’s Gmail Productivity Setup (with Outreach Emails from 4 Industry Linkbuilders) by John F Doherty   Advanced Tactics to Consider: Once you’ve got the basics down, here are some other specialized tactics to help you get more value from your process: 2nd Tier Link Building – Second tier link building is the practice of building backlinks to your backlinks. The purpose is to give the backlink pointing to your site higher page authority, making it a more valuable link. Initially you should be using the overall events strategy to build links to your own domain. But let’s say you host quite a few events, and you’ve got a process in place with a developed list of websites where you post your events. Next, time, rather than linking to the primary event page on your website when you relist the event on the list of sites, consider creating the primary event page on another domain (e.g. http://biznik.com/events/seo-search-engine-meetup–24 ). Make sure this 3rd party site has a followed link to your own domain, like this example: Then, when you’re filling out all of your event listing submissions, use the 3rd party URL instead of your own site. By doing so, you’re creating a higher Page Authority on that 3rd party URL, which means a more valuable link back to your site.   Citation Building – If the event is being held at your business, then your business’s name, address, and phone (NAP) should be listed on there. But, even if the event isn’t being held at your business’s address, you can still stick your NAP at the end of the listing like this: For more information, please contact Hood Web Management at (206) 905-4053, by email at info@hoodwebmanagement.com, or find us at 10007 35th Ave SW, Seattle, WA 98146. It’s quick and easy and it helps to build trust and legitimacy for your local business, and helps your business in local search rankings. If you’re not a local business trying to rank for local search results, then this tactic won’t be very relevant to you.   Double-Dipping on Links – Most event websites will have a place for at least one link, which you’ll want to use for the primary event page on your website. But, there are many event listing sites that will allow a second link to a “ticket purchase” page. Use this as an opportunity to grab a second link to another page on your site if applicable, or to another event listing of yours on a third party site. You can also use it as an opportunity to link to a purchase page on another domain. The example at the beginning of this article about using Eventbrite is a good example, since adding links to that ticket page will in turn build its page authority, which then passes to our own domain. If the listing site allows links in the description of the event, well then that’s just icing on the cake. Resist the urge to stick 25 links in there and limit yourself to a handful of highly relevant pages on your site. Overdo it in a tacky way and you’ll risk getting flagged as spam or they may not approve your event listing. There’s no set number I can recommend, but if it feels like you’re overdoing it, you’re probably overdoing it. On top of my own links I’ll freely link to other presenters, the venue, or any organization sponsoring my event. Giver’s gain, so be sure to promote your event partners, too.   Implement Schema.org for Events on Your Website – In a nutshell, implementing schema.org formatting for events will help your website show up with rich snippets with event dates and titles . Take a look at http://schema.org/Event to get started and this rich snippets implementation for Eventful.com:   Host An Event With Someone Else Speaking – Not all of us are great public speakers. That doesn’t have to stop you from utilizing this technique. Invite a guest speaker that is relevant to your business to present at an event you host. For example, a nutritionist might team up with a restaurant chef, or an accountant might team up with a lawyer. There’s plenty of ways to spin this and add even more value to your event and potential attendees.   Speak at Someone Else’s Event – Not only can you invite someone else to your event, you can use this strategy for other people’s events that you speak at. If you want, you can even get them involved in some of this marketing and link building process, and they can build links to their website and yours in the process. Pulling them in as a sponsor is also a great way to engage their entire audience, who will likely be interested in your event.   Making the Most of the Event & Wrap Up: Now that you’ve gone through all of this work to build links and promote the event, your job’s not over yet. In fact, some of the best link opportunities can come after the event is over. Here’s a list of steps I take during and after an event to get the most value:   Build Your List: Have a clipboard and signup sheet for your mailing list handy. If there are slides for your presentation, offer to email a PDF or Powerpoint file of the presentation to anyone who adds their email to your mailing list signup. Usually that’s enough to get most attendees to add their email – just in case they want to refer back to the slides. If you’re not building an email list, ask them to follow you on Twitter or connect on LinkedIn or whatever other presence you maintain, and give them a way to stay connected with you. Here’s a photo of the mailing list form that I pass around at my speaking events:   Event Wrapup Page: Often it’s good to have a wrapup page for the event. Here’s an example from a recent link building presentation I gave: Why Links Matter to Small Businesses and How to Get Them . This is a dedicated page on your website that has references from the event (such as a Slideshare embed of presentations or perhaps links to other resources you mentioned) and other pertinent information. It’s also a great place for event attendees to link after the event. When I send out the copy of my slides to event attendees, I email them the link to this page and encourage them to share it freely and link to it. Speaking of links after the event…   Ask for the Link: You know how in sales they tell you to “Ask for the Sale?” Well link building is no different, and just like sales, many times your audience will be happy to do it – if you just ask them. Ask your audience (nicely) that if they liked the event and found it useful, to link or Tweet or Facebook share or LinkedIn share the event wrapup page. Many will do it, and you’ll get some good social traction and maybe some real links, too. I reached out to Jonathon Colman , the lead SEO for REI, and asked him for additional suggestions on getting the most value out of your presentations and speaking engagements. Jonathon speaks at many conferences and events and publishes his presentations at slideshare.net/jcolman/ . Here’s what he had to say: Market your Slideshare.net presence and individual slide decks the same way you would your event page or blog posts. Obtain Likes, Tweets, +1s, links, etc. based on the power and usefulness of your content. Slide decks that gain enough velocity in views and social activity on Slideshare become featured on their homepage, which is a great way to get links, coverage, and build more relationships.   Also promote the presentations of other people who spoke at or attended your event. You look your best when you make other people look good.   Market your events and event artifacts (slides, photos, blog coverage, etc.) on Lanyrd.com . Also list all of your events so that you build up a history and a positive, professional, speaking profile.   Search Google, Twitter, Quora, and StackExchange for people asking questions about the specific topics that your slide deck or event addresses and engage them with answers. Never bomb them with a link unless they ask for one.   This guide may seem like a lot of information, but I think it’s just the tip of the iceberg for link building methods with local events.   What other search queries, event listing websites, and event outreach strategies can you think of to share in the comments?   Speaking of local events, come say hello to me if you see me at MozCon. I’ll be one of the 37 bearded guys wearing plaid shirts – just keep tapping them on the shoulder and commenting on their awesome event link building post on SEOmoz – eventually you’ll get to me.   You should do it because Roger says so:     Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

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The Complete Guide to Link Building with Local Events

Creative Link Building for Ecommerce Sites

Posted by Stephanie Chang Some of the greatest challenges my previous ecommerce clients have faced have revolved around developing a cohesive and long-term content/ link building strategy. They’ve done all the changes they can on the technical backend of the site, incorporated keywords on the site, created a crawlable internal linking structure, and have paid for PR releases, submitted directory submissions, and written the occasional blog post. Now they ask, what’s next? The latest Census Report  indicates that ecommerce retail revenues are still rising quarter after quarter, meaning there is still boundless potential for the future of ecommerce . In addition, it’s also an exciting time to be involved in SEO as we’ve begun to realize that now is the time to focus on content marketing , as this is what will distinguish your site from others in the long-term.      The purpose of this post is to outline content and link building ideas, provide information on how your site could go about developing this type of strategy, and real-life examples of ecommerce brands that have implemented these tactics.   Creative Category Pages Category pages are the money pages for ecommerce sites. Getting links to these pages is a major win because these are the pages that will be ranking for key head and mid-tail terms. Furthermore, even as products are rotated or as the site undergoes a redesign, the category pages will still remain a part of the site architecture and are the pages least likely to be impacted. However, it’s also a major challenge to garner links to these pages. Who wants to link to a page full of products?  Start thinking about how you can redesign your category pages to make them more than just another page. For instance, Hema’s category page was designed to become a wacky Rube Goldberg device. This page has gotten 20,826 links from 2,686 linking root domains. Using Products as Linkbait Often times, it can be challenging to revamp or redesign category pages, so that valuable, unique content can be added. If that’s the case, selling interesting products on your site can become an effective form of linkbait .  Threadless sells creative t-shirts . After the homepage , their second most linked to page is this product page . This product page received 5,065 links from 686 linking root domains, 3,068 Facebook Shares, and 1,167 Facebook Likes. It has received links from high authority sites, such as Wired and Boing Boing.    Other examples include: A robot tea infuser from ModCloth. The page received 789 total links from 201 linking root domains from sites, such as Uncrate and The Next Web.  Tactical duty kilt from 5.11. Although this product started off as an April Fool’s Joke, 5.11 ended up making them because of the demand, while also receiving links from sites, such as Alltop. Leveraging Sales/Deals Pages Another linkbuilding tactic is to build and maintain a deals/sales page on the site that fulfills SEO requirements, such as having crawlable, indexable content, static URL, incorporating targeted keywords on the page etc… Then keep the same URL and revamp it every time you have a new deal or sale.  For example, let’s say that your site is giving away really amazing Black Friday or Cyber Monday deals. Target mommy bloggers and coupon deal sites and let them know about it. When bloggers report this sale to their readers, they inevitably have to link back to that page. Once the sale is over, keep the page and revamp it whenever new sales/deals come up. Overtime , the link equity on that page can become significant as it garners more and more links.    Sephora has a weekly specials page (that could use a bit more SEO). However, if you take a look at its backlink profile using Open Site Explorer, you’ll notice that the page has received backlinks from different mommy blogger channels.        Personalized Product Giveaways Think about what makes people feel special. Everyone appreciates personalized gifts. With Mother’s Day just around the corner, why not create a care package to the top 50 most passionate moms within your community with a personalized thank you from you and your team? It doesn’t have to be expensive to show that you care. Now take the surprise of the care package, combine this with people’s insatiable desire to share via Pinterest, Tumblr, Twitter, and Facebook, and they’ve just published and pinned beautiful photos of this sincere gift to their network for the world to see.     Kotex recently did something similar titled “Women’s Inspiration Day”. From this campaign, Kotex received an incredible response with almost 100% of the 50 women they sent this gift to posting and pinning this user generated content online, resulting in 2,284 interactions and 694,953 total impressions. This example just goes to show you that sincerity, great execution, and placing something of value perceived value in the hands of your passionate users can pay dividends.    Link-worthy Contests If personalized product giveaways aren’t possible, consider running effective contests in conjunction with identifying influential individuals on channels using tools, like Followerwonk . This would allow you to systematically target the type of audience and sites you want involved (while also expanding your brand awareness). You need to give something away that people would actually want, especially your target audience. It’s also worth having a little fun with it and seeing if you could come up with some creative tactics that would require contest submissions to link back to your site.  Some possible ideas include: Fashion/clothing ecommerce sites: Does your boyfriend need a $500 fashion makeover? Send pictures and write a post on the products you would purchase. Tools/home improvement sites: Shopping spree competition – Does a room in your house need a makeover? How would you spend the money using products from our site? Value of High-Quality Photos Who doesn’t like looking at pretty pictures all day? We’re all visually stimulated by beautiful images and so really, it’s worth the effort to incorporate large, high-resolution photos on your site. Not to mention as an ecommerce site, your website is the main vehicle for visitors to take a closer look at the products you offer. If I can’t see the product clearly, why should I buy it from your site? How can I even trust it? Pictures are also an effective linkbuilding tactic. Fab’s 4th most linked to page on their site is the Fab Inspiration wall. It’s a social mood board so that the community can share inspirational designs with each other. Although the impetus for the creation was to incorporate social sharing on the website, its design speaks volumes about the impact of bold, high-quality photos. Not to mention, the page has received links from Elle and Cool Hunting.   Leveraging Anticipation There’s something to be said about building anticipation before a product actually hits the market. People are naturally inquisitive and want to be the first to be granted access and try out a product. Think about the huge lines that were outside of Apple stores the day the iPad 3 was released or the anticipation surrounding the release of Diablo 3.  Startup Visual . ly released a teaser preview video about their product before people were allowed to sign up for public beta. When they finally opened the site up, it inspired 60,000 people to sign up for invites and resulted in 8,500 people following their Twitter account.     An ecommerce store that also successfully leveraged anticipation was Bonobos , who are in the business of selling better fitting men’s products. They recently launched a denim line, which expanded their product line from just chinos and cotton pants. The company built a micro site for individuals who wanted to be the first to be notified when the denim product line became live, as well as released a  promo video . It was so successful that they ran out of invites! This new product launch received links from Esquire and Dappered, as well as coverage in the WSJ.   Widening Your Audience Sometimes we become so entrenched in trying to attract our target audience (What’s their persona? Who do they follow? How can I build a relationship with them?), that we can lose sight of all the other potential opportunities that are out there. Brainstorm all the cool things that you’re doing as a company and what your next initiatives are. Can you make any of these into a story? If you can’t think of any, then think outside your site and your target audience and write a blog post that speaks to them. Often times, companies use their company blog as a way to promote their products. That’s not the purpose of the blog (unless, perhaps, you’re Apple). People aren’t interested that your site has gone through two iterations of redesigns unless it directly affects them. Most don’t care that your new product is now renamed product 2.0 because it went through a minor change and even if they were interested, would they link to it? People want quality, interesting content that makes them go “Wow, that’s kind of neat. I want to share that!” or “(Name of person) would really enjoy this article. I’m going to send it to them now.”    Let’s say your site sells car brakes. Expand your scope, so that your site speaks to not just people who are interested in buying brakes, but into racing or race cars. There are likely more race car aficionados than brake ones. Use tools like Google Insights for Search and Google Alerts to figure out what are some hot trends in racing. Check out forums and learn more about what they’re interested in. Entrench yourself in these conversations by providing value.    This year, Code Academy launched Code Year , an initiative targeted towards individuals who want to learn to code and have made it their New Year’s Resolution. Each week, people who sign up receive a new coding lesson free. It was a massive success as over 400k individuals have signed up to receive these lessons. The designer who designed the Code Year landing page wrote a phenomenal post on how he designed the page in 1 hour. The purpose of the post probably isn’t targeted towards the 400k individuals who signed up, even though they helped make the site a success. I’d like to think it was targeted towards designers or entrepreneurs currently working on their own startup. The blog post received 671 links from 141 linking root domains from sites like Hacker News, Tech Meme, and Reddit.    Think about anything even semi-related to your industry-inspiring buzz or creating amazing products and write really quality content surrounding it (also use this post as a reference) on your site or blog.    If your site doesn’t have its own blog, consider securing guest blog post opportunities, which is still a valuable medium for link prospecting and link building (especially for building links to deeper pages, like category pages). Blog posting also offers opportunities to reach an audience that has not yet heard of your brand. There are tons of outstanding resources available that already provide in-depth detail on how to go about approaching bloggers for guest blog post opportunities.    Comprehensive Guide to Guest Blogging Posts about writing effective outreach emails here and here Lists of 500 sites that accept guest blog posts List of 100 sites that accept guest blog posts  Using Personal Stories The new online marketing landscape offers new opportunities for storytelling and adds a human element to the type of stories that we share. The Coca Cola content initiative demonstrates that content marketing is growing and becoming a vital part of online marketing. There are several other brands that also utilize storytelling as a channel, such as Nike’s story on how running reunited a long-distance relationship .  From an SEO perspective, storytelling attracts links. This video that told the story about a modern day knifemaker who makes his knives by hand attracted links from the NY Times, FastCoDesign, Huffington Post, and Gizmodo to his business site, Cut Brooklyn .      This fantastic video link bait slideshare shows how you can incorporate video into your link building strategy for around $1500. Furthermore, having video instead of just plain text will almost triple the average number of linking root domains.  Taking a Risk and Creating Amazing Content on a Budget Let’s say you have a limited marketing budget and aren’t sure that you have the resources to create linkbait content. Having such constraints for marketing is normal, but being creative, bold, and taking a risk can still pay off. Take the Dollar Shave Club as an example. With less than $5,000 budget, Dollar Shave Club was able to create a Old Spice like video about their product that led to over 4.5 million views on YouTube, 27,000 Facebook Shares, and over 2,000 tweets. This LA-based startup combined razors, a monthly subscription model, and a video introducing their company to the world with humor as their way to break into the space. Creating content like this isn’t without its risks, but when it pays off and is aligned with your core offering, there are many added benefits (brand awareness, growth in revenue, and word-of-mouth). Audio Content Marketing Here is another great example of how something as random as a late night Facebook comment manifested itself into a No. 1 Amazon.com selling book almost overnight. Adam Mansbach, author of the children’s book for adults titled ( kids , cover your ears for this one) “Go the F**k to Sleep” quickly garnered the attention of celebrity Samuel L Jackson to do the narrative once he heard there would be an Audible.com version of the book. It was this combination of interesting, yet unique content narrated by a recognizable voice that transformed Audible.com’s sales page into one of the domains top linked, most socially shared, and highest reviewed pages on their site. Quick stats about this audible page.. It has 8,053 user reviews, received links from 351 linking root domains. The page also received a total of 1,092 Links, 21,900 Facebook Shares, 21,124 Facebook Likes, and 1,902 Tweets.   Utilizing Pinterest Pinterest has experienced rapid growth over the past 6 months with over 10 million registered users. The power of Pinterest is in its ability to drive referral traffic to your ecommerce site. This type of platform presents an opportunity for ecommerce sites to use Pinterest’s user base as a way to effectively engage targeted users by creating content that is relevant to them, and make its products more visible to the right audience. Ideally, the strategy should be to create compelling and valuable content so that users want to click on the pins and land on various product pages. Colby Almond of 97th Floor has created a Viral Guide to Pinterest Marketing , as well as written additional blog posts that introduce how to effectively build your Pinterest following and create the right type of content for this medium.  Some brands, such as Whole Foods have launched its own Pinterest initiative (which has 28k followers) and use it as a social media channel to represent their core values. They’ve even launched contests, like this “ Pins for Mom ” one from their account.    Other ecommerce sites, such as Everlane view Pinterest as an opportunity to have its products pinned on different boards. As a result, they’ve incorporated Pinterest’s Pin It functionality on their product pages.    As far as direct SEO benefits are concerned, links from pins and repins are nofollow , as are links that appear in the description.    Lessons Learned When SEO Isn’t a Consideration – Honda Everybody loves a Rube Goldberg machine. They are fun, smart, interesting, and super darn creative. Honda created a Rube Goldberg device crafted out of their car parts called “The Cog”. You know what made this video less cool? The fact that still, to this day, this content is nowhere to be found on any of Honda’s websites or YouTube channels. Guess who this did bode well for? A car enthusiast channel known as Web Rides TV with over 3.7 million views and counting. This URL also received links from 582 linking root domains.  Just imagine the lost opportunity Honda had here to capture the links, social mentions, and brand attention to their website and YouTube Channel. When you begin to think creatively and outside the box on how to more effectively leverage different marketing channels (television in this case), don’t forget to make SEO a KPI for your campaign and get that link equity flowing back to your website – self-host that video content on your website, post it on your YouTube channel, and do a focused PR push around your campaign that includes a link back to your site page . Finally, don’t leave room for others to be the de facto page that comes up when they search for your amazing work and always incorporate SEO within all of your marketing campaigns.     It’s Hard Work, But Keep at It Link building is hard work and results often don’t appear until months after you’ve invested an incredible amount of time and resources. However, these case studies show that it works and even though results appear minimal at the beginning of the curve, results will grow exponentially at the end of the curve. It’s all about constantly pushing the flywheel , working really hard until you get even a hint of momentum, and then continuing to build upon that tiny amount of momentum until it starts to ease up and pushing through becomes easier. Just keep iterating and don’t give up!  Additional Resources on Link B uilding for Ecommerce Sites http://www.slideshare.net/tomcritchlow/ecommerce-inspiration http://www.slideshare.net/tomcritchlow/ecommerce-seo-in-2012 http://www.slideshare.net/richardbaxterseo/linkbuilding-for-ecommerce-sites-smx-munich-2012 http://kaiserthesage.com/seo-strategies-for-ecommerce-websites-2/ http://www.seomoz.org/blog/link-building-for-small-ecommerce-sites http://www.seomoz.org/blog/link-building-for-ecommerce-sites-targeting-the-right-anchor-text Sign up for The Moz Top 10 , a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. 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Creative Link Building for Ecommerce Sites